FAQ's

Trial Runs
One of the only times you will chat with a bride before the wedding day is if the bride has requested a trial run. Management will get you and the bride in touch by sending out a group text message between all parties. In the text, we will send the bride everything she needs to know about the trial. We let you and the bride decide the best day, time and location for the trial. The bride will pay you directly and you keep 100% of the service price. We ask that you keep the conversation going via group text, that way if you or the bride has a question for management we can jump in and answer it. Stylists ARE NOT allowed to talk to the bride about contracts, pricing, timeline etc. if they have questions about these topics, you must tell them to reach out to management. 

Dress Code
Below you will find a selection of tops that we have "designed". One of these must be worn at all times while at BBG weddings. Your first T-shirt is "free". Once you are hired in, you will pay for your basic shirt. After your first wedding we will reimburse you. This helps us not buy a shirt with your name on it and then have you decide to not continue. Any additional tops desired can either be purchased or taken of your pay.
Acceptable bottoms: unripped clean jeans, "fancy"/professional pants, long skirts, long shorts. Black is best but not necessarily required. Just think professional.

Upcharges & Add On's
All services on the app for a wedding will be confirmed and paid for before you arrive.
If anyone at the wedding is requesting services that are not on the contract, we leave that up to the stylists there to determine if there is enough time for add on's. If there is, the stylists there are in charge and responsible for collecting payment before the service starts by referring to their stylist info sheet that has all pricing and payable codes. If stylist does not collect payment, management cannot be held reliable for non-payment.
If a client that is on the contract wants to upgrade their services such as go from Curls Only to a Hairstyle; the stylists is responsible to give the client the correct upcharge amount and collection before the service starts and can refer to their stylist info sheet.​

Attendance & Notes
We ask/expect all stylists to be at least 15 minutes early. This means if the app says 10-3 we ask that you are there at 9:45 that way you have time to get set up. ALL STYLISTS ARE REQUIRED TO DO THE FOLLOWING "clock in & out" for each shift worked. Until further notice we ask that you screen shot your location when you arrive and when you leave. Then send it to the chat that we have going with you or fellow stylists for that specific wedding. 
If possible try to get photos of your work. Whether this is good Instagram/website quality photos or just quick snaps  because timing is running behind this helps us just in case someone is requesting a refund.
After you leave the wedding we ask that you send in the group chat on the app between management/fellow stylists that are a part of the specific wedding a quick run down of what happened and your list of the services you did. This helps management understand if there were any issues and when payment day comes we already have your list so we don't have to request it. 

Training Videos

We are working hard to make and put out training videos for stylists who may not be able to make training in person or who would like a refresher on applications and skills.