Luna

At Blushing Bride Glam, each product is crafted or curated with care to make your wedding experience beautiful and stress-free. Because our products are intended for special events and often worn for hygienic purposes, we maintain a strict but fair return policy to ensure product quality and client satisfaction.

1. Eligibility for Returns
We accept returns or exchanges only under the following conditions:

• The item arrived damaged, defective, or incorrect.
• You contacted us within 7 days of delivery to report the issue.
• The item is unused, unworn, and in its original packaging.

For hygiene reasons, we cannot accept returns on:

• Hair accessories, brushes, or hair tools once opened or used.
• Makeup products or beauty kits.
• Customized or special-order bridal items.

2. How to Request a Return
To request a return, please email us at
blushingbrideglamsquad@gmai.com with the following:

• Your order number
• A brief description of the issue
• Clear photos of the item (if applicable)

Our team will respond within 2–3 business days with next steps.

3. Refunds

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–7 business days.
• Shipping fees are non-refundable.
• If you received free shipping, a small restocking fee may apply.

4. Exchanges

If your item arrives damaged or defective, we’ll gladly replace it at no extra cost.
Exchanges are only offered for the same item (if still available).

5. Cancellations

Orders may be canceled within 24 hours of purchase, provided they have not yet shipped. Once an order has been processed or shipped, it cannot be canceled.

6. Non-Returnable Items

Due to hygiene and custom nature, the following items are final sale:

• Hairpieces, combs, and bridal accessories that have been tried on
• Beauty or makeup products
• Sale or clearance items
• Custom or personalized orders

​​​​​​7. Customer Care

We want every bride to feel radiant and confident. If you have questions about your order or an item before purchasing, please contact us — we’re happy to help ensure it’s the perfect fit for your big day!
Email: blushingbrideglamsquad@gmail.com
Website: www.blushingbrideglam.com

Overview

At Blushing Bride Glam, we take pride in ensuring your bridal accessories arrive safely, beautifully packaged, and right on time for your special day. Each order is carefully handled, inspected, and shipped with love from our studio to your doorstep.

1. Processing Time

All orders are processed within 2–4 business days after payment confirmation.
During peak bridal seasons or sales, processing may take up to 5–7 business days.

Please note: Custom or pre-order items may require additional time. Estimated processing times will be listed on the product page.

2. Order Tracking

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information. Tracking updates may take up to 24 hours to display after shipment. If you haven’t received your tracking number within 5 business days, please reach out to us at blushingbrideglamsquad@gmail.com.

3. Shipping Addresses

Please double-check your shipping address before placing your order. Blushing Bride Glam is not responsible for packages delivered to incorrect or incomplete addresses. If an order is returned due to an incorrect address, additional shipping charges may apply to resend it.

4. Lost, Delayed, or Damaged Packages

We want every bride to receive her order safely. If your order is delayed, lost, or arrives damaged: Contact us immediately at blushingbrideglamsquad@gmail.com with your order number. We’ll work with the shipping carrier to locate or replace your package when possible. Claims for damaged or missing items must be made within 7 days of delivery.

7. Pre-Order & Custom

Items If your order includes a custom or pre-order item, your entire order will ship once all items are ready, unless otherwise arranged. Need your items sooner? Email us and we’ll do our best to accommodate your timeline.

8. Customer Support

If you have any shipping questions or special delivery requests, our team is here to help!  

Email: blushingbrideglamsquad@gmail.com
Website: www.blushingbrideglam.com